Shipping Policy

Same Day Shipping*: *Same Day Shipping applies to parcel orders placed on our website before 11:00 AM CST, Monday through Friday. Excludes freight orders, as freight pickups must be scheduled with carriers. Applies to in-stock items only. Shortly after your order ships, you will receive an email providing your tracking information. Please note that some shipping carriers require 24-48 hours to update tracking once a package has been picked up. **While we make every effort to ship orders quickly, Same Day Shipping can not be guaranteed. There may be periods of time around major holidays or other events where there could be a slight delay including but not limited to: Christmas, New Years Eve/Day, and during the week of Thanksgiving and Cyber Monday.

Ground Shipping: Most of our items are shipped through common ground carriers (UPS, FEDEX), we may also use USPS Priority Mail for smaller items. Items shipped via ground shipping normally are delivered in about 2-4 business days or less but in rare cases delivery can take up to 10 days.

Freight Shipping: Large items (over 150LBS) are shipped by freight lines and are normally delivered in about 1 week (most are delivered in less than 1 week, but in rare cases delivery can take up to 10 days). Some freight orders will be assessed an oversized handling fee; this fee is not refundable. The freight carrier will contact you to schedule a delivery appointment. Signature is Required on all Freight deliveries. Please verify all items are present before you accept the delivery. If the equipment arrives damaged or has missing items, notify the freight company on the spot before signing for the delivery. Request the freight company take notes, pictures, etc. All equipment leaves our warehouses in new, unused condition unless otherwise noted. If there are no damages or shortages noted at the accepted delivery, we cannot offer refunds or replacements.

Orders shipped to Alaska & Hawaii: At this time, we do not ship to Alaska or Hawaii.

How long will it take until I receive my order? Many items are delivered in 3 days and most are delivered in 2 days, thanks to our warehouses in Fresno, California, Memphis, Tennessee and Horn Lake, Mississippi.

What if I need my order sooner? At this time, we do not offer expedited shipping options. However, we offer same-day shipping on all parcel orders placed before 11:00 AM CST M-F.